Data Governance

Privacy Rights & Grievance Desk

Exercise your statutory data principal rights under the Digital Personal Data Protection Act, 2023 (DPDP Act) and international data protection laws. Submit access, rectification, erasure, nomination, or grievance requests directly to our Data Protection & Grievance Officer.

Submit a Privacy Request

All requests are logged, acknowledged within 48 hours, and resolved within 30 calendar days.

Full Legal Name

Email Address Associated with Your Records

Phone / WhatsApp (Optional)

Relationship with Strova Group (Optional)

Statutory Request Category

Details of Your Request

I affirm under penalty of misrepresentation that I am the data principal named above or an authorized representative legally empowered to submit this request. I understand Strova Group may require identity verification prior to disclosing confidential records.

Security verification active on submission. You may also email info@strovagroups.in directly.

Notice under Section 6 of DPDP Act 2023: Details provided in this form are processed solely by Strova Group's Data Protection & Grievance Redressal Desk to verify identity and fulfill your statutory request. They are retained in an immutable compliance ledger for 3 years to demonstrate regulatory compliance.

Statutory Commitment

48-Hour Acknowledgment

Under Section 13 of the DPDP Act 2023 and our Internal SOP, every data principal grievance is formally logged with an immutable timestamp and acknowledged within 48 hours.

Grievance Redressal Desk

Prefer direct email or written communication? Contact our designated Grievance Officer:

Designation: Data Protection & Grievance Officer

Entity: Strova Group (Proprietorship of Babita Kumari)

Email: info@strovagroups.in

Direct Phone: +91 92880 77802

Hours: Mon–Sat, 10:00 AM – 7:00 PM IST

Statutory Exceptions

7-Year Tax & Invoicing Hold

Please note that requests for erasure under Section 12 cannot purge paid commercial invoices, tax receipts, or transaction ledger entries. Under Section 36 of the Central Goods and Services Tax (CGST) Act 2017 and Section 44AA of the Income Tax Act 1961, financial books and invoices must be retained for 7 years (84 months).

Regulatory Escalation

Data Protection Board of India

If our Grievance Redressal Desk fails to respond within 30 calendar days, or if you are unsatisfied with our resolution, you have the legal right under Section 13(3) of the DPDP Act 2023 to file an appeal before the Data Protection Board of India.